Health & Safety Guidelines
(Previously COVID-19 Policy)
Revised November 21, 2022
Although we know that the world is ever-changing due to the ongoing COVID-19 pandemic, we continue to work diligently to ensure the safety of all on our campus. These efforts take countless hours, as running a residential craft school has many logistics aspects to be examined from studio use and workshops to dining services to lodging. We look forward to again welcoming our instructors and participants back to campus in 2023!
- Proof of vaccination is not currently required to attend workshops/events
- Studio capacities have returned to 100% (10-12 participants maximum)
- Mask wearing is determined on a per workshop/event basis as some instructors may require masking within their studio. Registered participants will be notified if their instructor requires masking. For all other Touchstone participants and visitors, masking is optional but highly encouraged.
- Lodging occupancies include both shared and private booking options
- Regular cleaning and disinfecting procedures continue throughout campus
- Updated Cancellation Policy (see below) regarding credits and refunds due to illness or otherwise
*Subject to change based on COVID-19 regulations and guidelines. Registered participants will be notified if changes are made. Policies and procedures instituted will be enforced, and anyone not abiding by these policies may be asked to leave campus without refund.
2023 Touchstone Cancellation Policy
Revised November 2, 2022
The Cancellation Policy has been modified over the past few years due to the COVID-19 pandemic. The 2023 Cancellation Policy may change as WHO/CDC/local regulations and guidelines change. Our current policy is as follows:
- Participants who cancel more than six (6) weeks prior to the start date of their workshop will receive all monies less the nonrefundable processing fee and reduced cancellation fee (15% of total tuition price).
- Participants who cancel between three and six (3-6) weeks prior to the start date of their workshop will receive a 50% refund of all monies paid to Touchstone. This includes tuition, housing, meals, materials, and other fees.
- Participants who cancel less than three (3) weeks prior to the start date of their workshop will not receive a refund for any monies paid.
- Stay home if you are sick! If you need to cancel less than three (3) weeks prior to your workshop because of an unexpected illness (COVID-19), you can receive credit for tuition, housing, and meals (materials fees are not included in the credit) to be used by the end of the 2023 season.
- Date Nights, Community Wood Firings, and youth workshops are nonrefundable, unless cancelled by Touchstone.
Touchstone is not responsible for materials purchases or for nonrefundable or prepaid travel and/or off-campus lodging arrangements in the event of any cancellation (by the participant or Touchstone).
Touchstone makes every effort to run each scheduled workshop; however, the organization reserves the right to cancel a workshop for any reason (primarily low enrollment). Touchstone will make cancellation notifications at least 14 days prior to the start date of the workshop. Notification for workshops that must be cancelled due to unforeseen (emergency) circumstances will happen as soon as possible.
If Touchstone cancels a workshop, participants will be able to 1) transfer to another workshop without incurring a transfer fee, 2) receive a full refund, or 3) donate their workshop tuition to Touchstone’s scholarship program (Touchstone is a charitable 501(c)(3) nonprofit organization, EIN 23-7258132).